FanPaaS fan engagement and management platform is implemented to increase and monetize the fan experience and provide the data analytics insight to increasing engagement. FanPaaS now provides contact tracing to locate the touchpoints of someone that may have tested positive for Covid 19 and preventing the spread with analytics to notify potential people of exposure in a stadium, entertainment venue, hotel, and casino.
FanPaaS’ is an open API platform and integrates with any data-agnostic source to provide the management, data prep, and clean-up of existing legacy systems and consolidates them into a single structured repository system. The data is enhanced and modified to remove and eliminate duplicate records and provide the most accurate and latest content to the golden fan record. FanPaaS enhances your business and providing a complete view of your customer base.
FanPaaS’ IoT platform creates an end-to-end solution that results in increased revenue, unsurpassed customer satisfaction, and a provable ROI in less than 1 year. FanPaaS is integrated with your existing team loyalty application and everything is branded with the team’s logo, content, team schedule and more.
FanPaaS Cloud Analytics is a monthly Software as a Service (SaaS) platform and increases engagement, revenue, and management of the customer experience.
Our platform increases revenue in the first year while improving fan visibility, sales and engagement using powerful predictive data analytics. The fan engagement platform provides a multitude of revenue generating opportunities by offering exclusive and engaging content to a fan base that is plugged in with a branded and customizable FanPaaS app.
We can help you act on real-time data and increase revenue through
• Concessions
• Merchandising,
• Sponsorships,
• Ticket sales,
• Parking,
• Mobile Check-in and ordering.
• Predictive Fan Management.
When you deliver great value to the Fan it results in increased uptake of services and merchandise. We here at FanPaas recognize this and have created a fun and intuitive user experience for the Fan that drives them to increase their purchasing activities and ties all the information into a fan relationship management system for a full 360 degree view of the predictive fan experience.
The value add for the fan is unsurpassed with our high resolution video player and content delivery system that allows the team to distribute, in real-time, replays and highlights to the entire Fan base. Custom team content is easily deployed using the Fan Management platform so teams can engage fans year round.
Allow them to order food and beverages directly to their seat or to a friends seat. Avoid those long lines by using our Order Ahead feature. We create the operational workflows and digital wallet to allow even the largest venues to accommodate mobile seat ordering from the FanPaaS mobile app.
With an intuitive storefront and shopping cart experience, allow them to purchase and deliver merchandise to their seats or a friend’s seat or they can pick up their order at a designated location or even arrange to ship the items to there home.
FanPaaS provides a flexible and customizable team loyalty program using the fan management platform. Providing the fan the opportunity to accumulate points from merchandise and concessions purchases and use those points for special products and services.
With FanPaaS ticket serialization, now you can track the fan based on their ticket no matter what outlet they purchase it from, even if from a third party, or someone in the parking lot. If a ticket changes hands, we leverage our fan management platform to know who is sitting in the seat. Ticket purchases, exchanges, and upgrades are all supported and completed in the FanPaaS mobile platform. FanPaaS becomes the one-stop shopping experience and a must have app for the Fan. Providing ticket lifecycle and serialization and Gets Fans in the Game!.
We know how to incrementally increase revenue and through creative marketing we can customize a program to take existing services like catering and marry it to customer service creating awesome experiences like The Ultimate TailGate Party where the fan just shows up for an unforgettable catered tailgate experience in a predesignated parking area at the venue.
We also provide a IoT messaging interface to push offers to the Fan based on location to drive them to new services or products. All of this is managed by the FanPaas administrative interface which provides your Marketing group to test new programs. The administrative interface also provides a suite of reports and an intuitive Administrative dashboard so you can monitor these programs in real-time.
FanPaaS will revolutionize the industry with our predictive fan analytics platform to provide sales, and marketing with valuable insight into the fan. Have the opportunity to view ticket sale renewals, fan behavior, concessions, and fan engagement analytics to reengage them again and again.