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San Francisco 49ers War room

October 22, 2018 by admin

On Monday, the San Francisco 49ers officially announced the opening of its new data war room, housed in an executive suite known as Huddle and named after the SAP analytics platform on which it’s based. Huddle pulls in real-time data from nine different sources, allowing the 49ers to keep tabs on important business metrics such as attendance, parking, food and beverage, retail, ticketing, and social media.

For Moon Javaid, the 49ers’ vice president of business strategy and analytics, the adoption of this new SAP technology puts the franchise ahead of the field. The Niners already boasted the largest analytics team in the NFL, if not in all of American professional sports, but now they can monitor metrics as they occur to optimize the experience on gameday, and not after the fact.

“It’s a fundamental shift in how we can operate,” Javaid said. “It helps us to operate on a holistically different level than we were before.”

The walls of the suite are covered with monitors showing graphical feeds, such as heat maps of seating sections or parking lots, and charts of concession sales. This past Sunday, Javaid invited both Rams CTO Skarpi Hedinsson and Oakland A’s Chief Operating Officer Chris Giles to the suite during the 49ers game against the Rams. The Rams ended up beating the Niners 39-10.

“I can tell you right off bat with the first two games that interest from my peers has been significant,” Javaid said.

(Courtesy of the San Francisco 49ers)
Since the opening of Levi’s Stadium and hiring of Javaid in 2014, the Niners analytics team has been implementing real-time and post-game surveys to get feedback from fans on their experiences. The surveys have been helpful, leading to a whopping 150 different enhancements to the stadium and gameday experience.

Last year, the team took those efforts a step forward, adopting a real-time HappyOrNot survey system, which urges attendees to press buttons on kiosks depicting faces of their various moods. If a wave of unhappy data poured from a bathroom or concession stand, the 49ers would dispatch an employee in real time to figure out what was going on and fix the problem.

After the success of HappyOrNot, 49ers President Al Guido, whose ambitious plans to reinvigorate the franchise include turning the Niners into a media and entertainment company, said at the end of last season that he wanted more gameday analytics in real time. The team has just eight regular season home games, so every event is valuable, especially when taking into consideration high-spending season ticket holders.

“If a customer has a bad experience on a game they’re missing out on one eighth of their season ticket value,” Javaid said. “We need to be able to solve our customers’ problems in real time.”

https://www.sporttechie.com/san-francisco-49ers-data-war-room-levis-stadium/

Filed Under: FanPaaS News Tagged With: big data in sports, customer engagement, Fan engagement, FanPaaS mobile App, San Francisco 49ers

Vice President of Sales job Opening

June 29, 2017 by admin

Vice President of Sales.

Be apart of a fast growing Startup FanPaaS focused on Fan engagement and management in the Sports & Entertainment industry.

We are seeking to hire a SVP of Sales for North America and the leader is responsible for building and managing the North American sales team, as well as achieving sales targets in US and Canada. The ideal candidate will have an entrepreneurial spirit and experience working through the full spectrum of sales activities – from Inside Sales and Business Development, to Opportunity Management and Contract Close. This person also manages the Partner Program and team responsible for that area of the business.

Key Responsibilities:

The Vice President of Sales will build and manages a high performing sales team for the North American territory
Maintains executive relationships with key accounts while supporting Sales personnel with their portfolio and responsibilities
Manages and reports on North American pipeline to leadership and the Board
Develops and delivers on annual North American sales target
Coordinates sales forecasting, planning, and budgeting processes for North America
Supports the equitable assignment of targets and or quotas and ensures they are optimally allocated to all sales channels and resources.
Works closely with Leadership Team to provide input on the growth of the business from a Sales perspective
Assists the Enterprise sales executive to achieve their targets
Works with Marketing to optimize lead generation programs

Requirements:

A minimum of 10+ years of Enterprise Software sales leadership experience
Experience working with Sports teams.
Proven track record of success in recruiting and managing a high performing team
Great presentation skills, and the ability to engage with audiences ranging from end users to CxO level, IT and Security
An ability to identify key customer influencers, decision makers, and executives, and develop deep and wide relationships within each account or opportunity managed
Experience engaging with clients to understand their unique and specific pain points, and help produce a compelling business case
Industry experience and/or knowledge about the Commercial Real Estate and Business Workplace (preferred)
Travel is required

Background experience in Sports & Entertainment industry

Filed Under: FanPaaS News Tagged With: Big Data & Analytics, Donald Tee Carson, Fan engagement, Fan Management Platform, FanPaaS mobile App, monetizing the fan experience

Fan Management Platform

June 6, 2017 by admin

FanPaas a fan management platform and Florida-based technology company, today announced the launch of its innovative mobile application for sports fans, available for iOS and Android. The mobile application is designed to integrate with the FanPaas fan management platform, delivering real-time scores, news and events to fans. The FanPaas management platform integrates with existing sports teams’ back-end systems to create an end-to-end solution to identify and engage fans, which can lead to increased revenue.

Teams can provide exclusive content to a fan base that is plugged into the FanPaas branded and customizable mobile app. FanPaaS collaborates with existing mobile platforms to manage and unite available data to discover, predict and analyze where monetization opportunities will arise from trends in fan behavior, purchases and insight.

“We’ve made a significant investment and applied our domain knowledge to make this solution easy to use, fast to deploy and easy to customize,” said Donald Carson, CEO FanPaaS. “It is designed to take teams’ ideas to the fans for less than the price of the software licenses, and eliminating development and ongoing maintenance costs.”

“We are excited to partner with FanPaaS, and anticipate that, by utilizing SAP Cloud Platform, teams will save time and money in implementing a management platform to monetize the fan experience,” said Stefan Wagner, SVP, global general manager, SAP Sports & Entertainment.

The FanPaas management platform is designed to increase fan engagement, as well as manage team and fan data, to help teams make informed decisions. The FanPaas mobile app provides fans the opportunity to purchase tickets online from a multitude of sources. It helps fans get the best tickets at the best prices from all available vendors, with their favorite sports team’s data in a single app, with news that includes custom and premium content from a variety of industry-leading feeds.    

FanPaas is launching with real-time news updated for MLB, NBA, NFL and NHL. Powered by SAP® Cloud Platform, the FanPaas mobile app offers a world-class experience with fast performance, predictive analytics and scalability based on SAP’s leading technology. 

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About FanPaaS
FanPaas is a sports and entertainment fan-management company established with the primary aim of liaising with the sports teams and entertainment venues to deliver an end-to-end solution to identify and engage fans by delivering real-time scores, news and events. The FanPaas mobile app is meant to lead them to the products and services offered by the teams. To achieve this aim, FanPaas gathered qualified experts and tech veterans, coupled with the acquisition of state-of-the-art technology in the predictive analytics industry.

FanPaaS is a minority-owned fan management platform as a service company based in Miami, FL. FanPaaS will revolutionize the sports & entertainment industry with increasing engagement and monetizing the fan experience for the team. www.fanpaas.com

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SAP, SAP HANA and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. See http://www.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
All other trademarks are the property of their respective owners.

SAP Forward-looking Statement
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Filed Under: FanPaaS News Tagged With: enhanced fan engagement, fan experience, fan management, FanPaaS, FanPaaS mobile App, sports team management

Analytics is Overrated

April 4, 2017 by admin

Analytics is overrated in a recent article on Sport Techie Mark Cuban discusses the future waves of technology and what is the new drivers for sports teams.

‘What’s the biggest overrated and underrated technology in sports right now?’

His response?

“Overrated is analytics. Underrated is artificial intelligence and its derivative.”

Why does Cuban think the way he does?

“Because it’s become efficient now and because AI is going to kick (analytics’) ass all over the town. It’s going to be not gone because analytics becomes your AI. Your analytics department will have to learn AI, machine learning, deep learning, neural networking, etcetera, and be good at that. But historically, when analytics, and this is going back to the day I bought the Mavericks when we started using advanced plus minus, you have to make choices. And you have to be able to say, ‘OK, what are important to me? How am I going to weigh those variables and what are the conclusions I’ll draw from those variables?’ At the beginning with the Mavs at least, we had huge advantages. We would force teams to play their bad lineups that they didn’t know were bad. We forced teams to play bad combinations that they didn’t know were bad combinations, and it helped us win games and playoff series.

“Over time, teams became a lot more aware, and the market became a lot more efficient. And then it didn’t become so much about the analytics as it became, ‘OK, could you find the players you needed to play the style that you wanted to play?’ And that to this day remains the biggest challenge. You can have the greatest analytics department in the world, it’s going to be very difficult now to get an advantage over the other team. Maybe there’s a couple teams that are behind in analytics, but you’re not going to get an advantage on smart teams.”

With not many NBA teams that are behind in analytics, Cuban called it an “efficient market” now.

“Going forward, I think what data you incorporate into your models, how you clean your data, how you train your data, whether it’s structured, unstructured, how you label it, all those things will be critically important,” Cuban continued. “The hope, at least from my perspective, is we’ll learn things and see things that we never imagined, that we couldn’t perceive in a traditional analytics environment.

Filed Under: FanPaaS News Tagged With: artificial intelligence, data analytics, Donald Tee Carson, enhance fan experience, FanPaaS, FanPaaS mobile App, sports technology

How data analytics is running the sports world

February 7, 2017 by admin

This was a great article on how data is running the sports world

http://www.sporttechie.com/2017/02/07/analytics/bigdata/how-data-runs-the-sports-world/

Data often informs the way we consume and relate to sports, and since the publication of Michael Lewis’s Moneyball sports leagues, teams and fans have all become more aware of the inherent capabilities of sports analytics.

For instance, you probably know that there are a series of algorithms and analytic programs driving your live gamecasts and fantasy football projections, just as there are a host of 1’s and 0’s determining the advertisements during your live stream.

But according to Nick Maywald of Genius Sports, there is more data being used in sports than you know, and in ways you could never imagine.

“There is an enormous amount that goes on behind the scenes that the average fan definitely would not be aware of,” said Maywald.

To best understand this background data, Sam Ebb, co-leader of the upcoming 2017 MIT Sloan Analytics Conference, says we can consider the two main ways we interact with sports data as individual phenomenon.

First are the data sets and analytic techniques that inform business decisions.

Jim Tobin, National Sales Executive of SAS Sports, says one of the best examples of data-informed business decisions is the New York Mets recent decision to alter their weekend schedule.

“For years they always thought that families that went to Citi Field wanted to go to 1 pm afternoon games,” Tobin said. “After researching and analyzing the data, they found that families preferred to go to games in evenings on weekends, not during the day. So they changed their marketing platform to support that.”

In order to make this decision, the Mets needed to understand a digitally connected and involved fanbase.

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“Fans are definitely more empowered and connected than ever before,” said Tobin. “They have access to information that spans across multiple channels and can be accessed anytime across multiple devices. Fans have the ability to collect information on-demand, especially related to where to buy tickets or merchandise, from whom and for how much.”

So to both meet fan expectations and gather the necessary information, teams and leagues need to understand fan habits and lifestyle preferences as well as predict future behaviors. This type of fanbase comprehension has become one of the major ways that teams and leagues use data to inform their business practices.

Major League Soccer (MLS), for example, has been using SAS to collect data from their individual clubs with the goal to create a centralized data warehouse so that the clubs can analyze and predict customer behavior, allowing them to better serve and better market to their individual fans.

MLBAM, meanwhile, uses SAS to target specific fans who are more likely to cancel their season ticket packages.

“They score their season ticket database with SAS to predict season ticket renewals and determine which fans are more likely to churn,” said Tobin. “It’s valuable information that individual teams can leverage in their sales and retention efforts.”

Another way teams and leagues are using data to inform marketing practices is with targeted advertising. Nick Stamm, director of marketing and communications at Sportradar US, explains:

“If Anthony Rizzo or Kris Bryant hits a home run during the World Series, the power of promoting a Cubs hat or their jersey in the moment of the home run is so much more powerful than just a random MLB paraphernalia ad or a digital banner that isn’t connected to the game action,” said Byrd.

Just as data helps inform business decisions and marketing practices, data also allows coaches and scouts to make front office decisions.

Benjamin Alamar, director of sports analytics at ESPN, says one example of front-office data use is Stanford University’s use of virtual reality to train its quarterbacks against particular defenses. Vijay Mehrotra, a professor of business analytics and information systems at the University of San Francisco, elaborated that at the heart of these simulations is data.

“Analytics are buried in the design of that simulation,” said Mehrotra. “It crucially depends on it.”

Tom Davenport, a research fellow at the MIT Center for Digital Business and a professor of IT and Management at Babson College, says this sports analytics movement in a front office capacity began with baseball and was slower to catch on in sports like basketball, football and hockey, sports with greater interdependency between players.

Sam Ebb of the MIT Sloan Analytics Conference echoed Davenport’s sentiments, and expanded.

“Different leagues have moved at different rates,” said Ebb. “Some of that is because of things that are difficult to quantify, so for a while people have had a hard time quantifying goalie metrics in hockey, whereas a sport like baseball where you have more isolated events and less interdependencies in the data there was a little more kind of initial success in the ease of analysis and the computational intricacy in pulling it together.”

Now, thanks to technological advances, particularly in player tracking, more advanced analytics are possible.

“You [now] know about distance run, speed, burst speeds, impact, strength, recovery times…there’s more and more capability to analyze not just present stats but an enormous amount of historical stats which then creates a whole new range of benchmarking opportunities for performance and coaching,” said Maywald.

But according to Maywald it could cost a top tier European football team upwards of 100,000 dollars to run standard analytics for a single season, and few teams can afford such services.

To take advantage of the available analytics, teams and leagues often turn to data businesses like Genius Sports and Sportradar – companies that can tailor programs and services to meet individual needs.

“If you’re sitting on the sports side, the purpose of Genius Sports would be very much to help them collect sports data, particularly live statistics but also a range of other federation league services around membership and helping them manage their federations and competitions more effectively,” said Maywald.

This means that a team can do everything from analyze player biometrics to enhance scouting reports and help players better prepare for opponents with data-informed virtual reality systems to tailor their marketing to a single fan’s interests and ensure that fans are engaged with the most relevant, exciting possible experiences.

So when Genius Sport’s Maywald says there’s more going on than the average fan is aware of, he isn’t exaggerating.

Filed Under: FanPaaS News Tagged With: Carvechi Technology, data analytics, enhanced fan engagement, FanPaaS, FanPaaS mobile App, Sports analytics, sports data

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